Privacy Policy – Papi’s Munchies Ltd
Introduction
We at Papi’s Munchies Ltd are committed to respecting and protecting your personal data. The following policy outlines the general processes we follow once you provide your data.
Please read this carefully to understand the practices and guidelines in place to ensure we keep your data secure and to inform you of what we do with it.
Photography and Video
Papi’s Munchies Ltd reserves the right to take photos and videos within its venues at all times. These images will be used by us to share positive promotional news about our events and experiences across all digital communication channels, as well as in the occasional internal memorandum. Images may also be used in press releases, printed publicity, and published on our websites globally.
All images are stored securely on our servers. If you would prefer for you or your child not to be photographed or filmed, please email us at info@papismunchies.co.uk and ask for a member of our Marketing team.
What Data We Collect
Automatic data collected when you visit our website
When you visit our website, our web server will automatically record an anonymous profile of:
- Which website you visited us from
- The pages you have visited and in what sequence
- The date and length of your visit
This information is aggregated and does not identify you specifically.
Personal data you provide to us
We do store personally identifiable data when you voluntarily submit your information through:
- Booking forms
- Last-minute booking forms
- Guest list sign-up forms
- Newsletter sign-up forms
- Purchasing items through our online shop
This data can include your first and last name, email address, telephone number, company name, payment details, and other relevant information such as interests, preferences, transactional information, and demographics (e.g., age, gender, and income).
How We Use Your Personal Data
Information we may collect when you use our website
- Technical information (IP address, browser type, device identifiers, etc.)
- Information about your visit (pages viewed, clickstream data, interaction metrics)
- Network and location information (e.g., Wi-Fi access point location)
Information you may provide
- Filling out contact or booking forms
- Corresponding with us via email, phone, or social media
- Signing up for newsletters
- Using in-store Wi-Fi
- Participating in promotions or surveys
If you place an order or purchase a gift card, payment details will be processed by our secure payment providers and not stored by Papi’s Munchies Ltd.
How we use your data
- Provide a better user experience on our website
- Send you relevant content through newsletters
- Run promotions and marketing campaigns
- Improve service and customer support
- Manage bookings and reservations
Marketing
- Email marketing – Sharing information on new products, events, and openings related to Papi’s Munchies Ltd.
- Customer relationship management – Providing customer service throughout your booking process.
Security of Your Data
While complete security cannot be guaranteed online, we implement reasonable technical and organisational measures to protect your data from misuse, loss, unauthorised access, or disclosure.
Data Storage
We store personal data locally in the UK. Your information will not be stored for longer than necessary for the purposes outlined in this policy.
Data Sharing
We may share your data within our company group for operational purposes, and with trusted third parties providing services to us.
We will not sell your data to third parties.
Third-Party Links
Our website may contain links to third-party sites with their own privacy policies. We are not responsible for the data collected by these sites.
International Transfers
Your personal data will be stored and processed in the UK. If international transfers are required, we will take all reasonable measures to protect your privacy.
Accessing or Updating Your Data
You may contact us to view, update, or delete your personal data by using our “Contact Us” page or writing to:
Papi’s Munchies Ltd740B High Road, Leytonstone,
London, E11 3AW
United Kingdom
Changes to This Privacy Policy
We may update this privacy policy to reflect company changes, legal updates, or technological improvements. Updates will be noted at the top of this page with the date of the change.
Contact Us
- Contact form: via our website
- Email: info@papismunchies.co.uk
- Post: Papi’s Munchies Ltd, 740B High Road, Leytonstone, London, E11 3AW, United Kingdom